Frequently Asked Questions
🌸 Care instructions
Keep your jewelry away from perfume, lotions, deodorant, sweat, and harsh chemicals. Remove before showering, swimming, or exercising. Store in a dry, closed box when not in use. Avoid leaving it in direct sunlight or humid environments for long periods. ✨ Gently clean with a soft cloth to maintain its shine.
📏 Sizing details
Necklaces, earrings, and bracelets come in comfortable standard sizes, designed for everyday wear. Rings are adjustable, made to fit all finger sizes — a safe choice for gifting.
🎁 Gift wrapping & packaging
Every order is carefully wrapped and ready to be given as a gift. You don't need to pay extra — all of our pieces come gift-ready in their own box. If you'd like to include a personal note, just let us know during checkout 💌
🌿 Eco-friendly packaging
Our parcels are 100% recyclable, 100% compostable, and water-resistant — so you can enjoy your order and feel good about the planet too.
🚚 Shipping and delivery time
Orders placed before 12:00 (noon) on a weekday are handed over to the carrier the same day; later orders leave on the next business day. Estimated time in transit: 1-3 business days within Türkiye, 2-5 business days to Europe, 3-8 business days to the Americas and elsewhere. These are estimates — customs and public holidays can add time. We email the tracking number as soon as the parcel ships. Shipping is free worldwide and no customs fee is charged.
Cancellations & shipping
Cancellation requests are accepted within 6 hours of purchase. Shipping is free worldwide with no customs fees. See the product page for return and exchange eligibility.